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An anonymous reader quotes a report from the BBC: The boss of a US mortgage company, who fired hundreds of his staff in a Zoom meeting has said he is "deeply sorry" for the way the lay-offs were handled. The sackings were necessary said Vishal Garg, but he accepted he had "blundered the execution" and "embarrassed" them. "I failed to show the appropriate amount of respect and appreciation for the individuals who were affected," he said in a letter (PDF) on the firm's website. Mr Garg was heavily criticized after he sacked 900 staff in an online meeting. "I am deeply sorry and am committed to learning from this situation and doing more to be the leader that you expect me to be," he said. Mr Garg said he had realized "the way I communicated this news made a difficult situation worse."